But, some users have recently had a problem with the Apple TV sound not working and the sound not working on AirPlay. This issue can sometimes be related to the settings on your Apple TV or external sound system. This guide will show you how to fix the Apple TV no sound issue. Read this guide to learn more.
How to Fix Apple TV Volume Not Working Problem
You can try various methods to fix your Apple TV when it has no sound. Remember to go over each fix and see which is the most effective for your Apple TV streaming device.
1 How to Fix Apple TV Volume Not Working Problem1.1 Fix #1: Change Audio Format on Your Apple TV1.2 Fix #2: Check & Secure All Cable Connections1.3 Fix #3: Update Your Apple TV’s Firmware2 Final Thoughts
Fix #1: Change Audio Format on Your Apple TV
The no audio issue on your Apple TV can sometimes be caused by incorrect audio settings, such as the audio format. You can do this by not only changing the audio settings on your Apple TV but also changing the settings on your smart TV. To change the audio format on your Apple TV, follow these steps: You will now be using PCM as the audio format. To compare other formats, please read our article on Bitstream vs PCM.
Fix #2: Check & Secure All Cable Connections
Audio problems can sometimes be caused by loose cable connections on your smart TV or the Apple TV streaming device. Check whether the HDMI and audio cables are securely connected to the correct ports. After ensuring all cables are correctly connected, you can try rebooting your Apple TV device. To reboot your Apple TV, follow the steps below: If you’re using an external sound system, disconnect their cables and wait for 30 seconds. Then, connect them back to your Apple TV streaming device. After doing this, you’ll also need to check if your Apple TV chooses the correct audio output. To select the correct audio output for your Apple TV device, proceed to these steps: While you are checking your cables – if you have a spare ethernet cable lying around this is a great way to connect your Apple TV to WiFi without a remote.
Fix #3: Update Your Apple TV’s Firmware
Various problems can occur on your Apple TV device when its firmware is not updated. Some updates contain fixes to bugs that might interfere with the streaming device’s audio. To update your Apple TV to the latest version, follow the steps below:
Final Thoughts
Similar to other streaming devices, you can experience audio problems on your Apple TV streaming device. This happens when you hear no sound from the streaming device, and the volume buttons are faulty. Hopefully, these fixes can help you fix the Apple TV no sound issue. If the fixes above were ineffective, contact Apple TV Support for further assistance.
